Terms and Conditions

Welcome to QuestDiagnostics.In (the "Site"). Please read these terms and conditions carefully before using this Site. By accessing or using the Site, you agree to be bound by these terms and conditions. The provision of information and services on this Site by the owners and operators of QuestDiagnostics.In and their suppliers is subject to your agreement to the terms and conditions below.

  1. Scope of These Terms
  2. These terms of use apply to your use of our Site. The Site is owned and operated by Quest Diagnostics India Private Limited (Quest Diagnostics India), a subsidiary of Quest Diagnostics Incorporated, a publicly held company in the United States.

    These terms of use do cover web sites that are owned or operated by Quest Diagnostics Incorporated.

    These terms of use constitute an electronic record, which does not require to be physically signed to indicate acceptance. Your continued use of the Site shall be deemed to constitute acceptance of the terms and conditions herein contained and shall operate to bind you to the terms and conditions herein contained.

    Disclaimer of Content This Site provides information about our company, and the products and services we offer, including diagnostic health testing and services, data analysis, clinical trials capabilities, employer health management solutions, and information about various health conditions.

    The clinical information contained within the "Healthcare Professionals" section of our Site is intended for the use of healthcare professionals. Healthcare professionals should exercise their own clinical judgment when using our content, tools or databases.

    If you are a patient or healthcare consumer, you should not use information found on this Site to replace a relationship with your physician or other healthcare professional and should not rely on that information as professional medical advice. Always seek the advice of your physician or other qualified healthcare provider concerning questions you have regarding a medical condition, and before starting, stopping or modifying any treatment or medication. In the case of a health emergency, seek immediate assistance from emergency personnel. Never delay obtaining medical advice or disregard medical advice because of something you have or have not read on this Site.

    The information (including, without limitation, advice and recommendations) and services on this Site are intended solely as a general educational aid and are neither medical nor healthcare advice for any individual problem nor a substitute for medical or other professional advice and services from a qualified healthcare provider familiar with your medical history. Use of this Site does not create a doctor-patient relationship. Nothing contained in this Site is intended to be used for medical diagnosis or treatment.

    While Quest Diagnostics India attempts to keep all the information on the Site up-to-date, medical treatment and knowledge change quickly, and this Site should not be considered error-free or as a comprehensive source of all information on a particular topic. Neither Quest Diagnostics India nor any of its affiliates makes any warranties or representations as to the accuracy of the content of the Site, and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on this Site. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout these terms and conditions and the Site. You assume the entire risk of loss in using this Site and materials contained in the Site.

    Features and specifications of products or services described or depicted on the Site are subject to change at any time without notice.

    Although certain of the information about health conditions on this Site is provided by third parties, no third party has reviewed or endorsed any information, products, or services other than those clearly marked as being from such third party.

  3. Permitted Use of This Site
  4. This Site is the private property of Quest Diagnostics India and your access to this Site is only with our permission. Any unauthorized access or use will be deemed, among other things, a trespass, and we reserve the right to pursue our legal rights for any unauthorized access or use of this Site, including seeking civil remedies and equitable relief to the fullest extent possible, and referral of matters to appropriate law enforcement agencies. Any person who obtains unauthorized access to this Site shall be liable for prosecution under applicable national and international laws, including but not limited to the Information Technology Act, 2000.

  5. Prohibited Use of This Site
  6. You are prohibited from doing any act that has the effect of undermining the integrity of our system, our services and the method by which we provide our services to users.

    If you use, deploy or facilitate the use or deployment of any robot, spider, scraper or any other automated means, method or device to view, select or copy any content from the Site, then you are not authorized to enter this Site or use its services.

    If you use, deploy or facilitate the use or deployment of any script, routine, program or any other automated means, method or device with respect to this Site for any other purpose, you are not authorized to enter this Site or use its services.

    If you intend to use, deploy or facilitate the use or deployment of any program, system, means, method or device, for any purpose that places an unreasonable, unnecessary or excessive demand or load on this Site, its hardware or connections, or prohibits, denies or delays access to this Site by others, you are not authorized to enter this Site or use its services.

    You will not download or copy any content displayed on this Site for purposes other than preserving information for your personal use, without the written permission of Quest Diagnostics India.

    You will not establish any deep link or other connection to any specific page or pages of this Site, other than the home page, without our written permission. You agree that you will use this Site only for lawful purposes.

    You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

    You will not upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.

    You will not upload, post, email, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships.

    You will not upload, post, email, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person.

    You will not use any computers, systems or networks to hack into our Site, publish any pornographic material, effect data sabotage and corruption or tamper with the source code of any of Quest Diagnostic India's proprietary software.

  7. Breach
  8. Without limiting any other remedies that Quest Diagnostics India may have available at law or in equity, Quest Diagnostics India may, without notice, cancel any pending transactions you may have with Quest Diagnostics India and restrict or deny your access to the Site and services if you breach any provision of these terms and conditions.

  9. User Name and Password
  10. In the event that you have created a user name and password on our Site, you will be responsible for maintaining the confidentiality of your password and account, and you will be fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Quest Diagnostics India of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Quest Diagnostics India shall not be liable for any loss or damage arising from your failure to comply with any of these terms and conditions.

    The following actions are expressly prohibited in relation to your user name and password:

    1. Sharing, disclosing, permitting access to or otherwise facilitating the use by any person of your user name and password;
    2. Using the user name and password to cache the Site or any part of the Site in such a manner as to be accessible by persons who have not registered with Quest Diagnostics India; or
    3. Using the user name and password to permit multiple persons access to the Site through a local or wide area network.

  11. Copyright, Trademarks and Other Intellectual Property
  12. Copyright, trademark, patent, and other applicable laws protect the services and materials appearing on the Site. All materials on the Site may be accessed, downloaded or printed for the noncommercial purpose of scientific or educational advancement or within the scope allowable by these terms and conditions. No other use of these materials may be made without express written permission of Quest Diagnostics India. Any unauthorized use of the words or images on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

    The Site includes material that is derived in whole or in part from materials that are copyrighted, including the format and layout of the Site. The copyrights are owned by Quest Diagnostics India, or for licensed content, the content providers.

    QuestDiagnostics.In is owned by Quest Diagnostics India. None of the names, trademarks, service marks and logos of Quest Diagnostics India appearing on this Site may be used in any advertising or publicity, or otherwise to indicate Quest Diagnostics India's sponsorship of or affiliation with any product or service, without express written permission of Quest Diagnostics India. Nothing contained on the Site should be construed as granting, by implication, estoppel, waiver or otherwise, any license or right of use to any trademark displayed on the Site without the written permission of Quest Diagnostics India or the third party owner of the trademark, if any. This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

  13. Right to Change Terms and Conditions
  14. Quest Diagnostics India may, at any time and from time to time, change these terms and conditions. Any changes to these terms and conditions will be effective immediately upon posting of the changed terms and conditions on the Site. You agree to review these terms and conditions periodically, and use of the Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.

  15. Links to Other Sites
  16. This Site may contain content that others own (e.g., articles, data feeds, abstracts, etc.) and may also include hypertext links to other web sites. We provide such content and links as a courtesy to our users. We have no control over any third party-owned web sites or content referenced, accessed by or available on this Site and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third party web sites or content or for the availability of such web sites. IN PARTICULAR, WE DO NOT ACCEPT ANY LIABILITY ARISING OUT OF ANY ALLEGATION THAT ANY THIRD PARTY-OWNED CONTENT (WHETHER PUBLISHED ON THIS, OR ANY OTHER, WEB SITE) INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON OR ANY LIABILITY ARISING OUT OF ANY INFORMATION OR OPINION CONTAINED IN SUCH THIRD PARTY WEB SITE OR CONTENT. If you link to third party sites from Questdiagnostics.In, we encourage you to consult the policy statements of each site you visit.

  17. Advertising and Sponsorships
  18. We do not accept paid advertisements or sponsorships on this Site.

  19. Disclaimer of Warranty; Limitation of Liability
  20. QUEST DIAGNOSTICS INDIA, ITS AFFILIATES AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES AND MATERIALS CONTAINED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. ACCESS TO THIS SITE MAY BE INTERRUPTED AND INFORMATION, SERVICES AND MATERIALS MAY NOT BE ERROR-FREE. NONE OF QUEST DIAGNOSTICS INDIA, ITS AFFILIATES, ITS SUPPLIERS OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE OR THE INFORMATION, SERVICES AND MATERIALS CONTAINED HEREIN ASSUMES ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON THIS SITE; THEY ALSO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THIS SITE. ALL INFORMATION, SERVICES AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

    IN ADDITION, QUEST DIAGNOSTICS INDIA SHALL NOT BE LIABLE, AT ANY TIME, FOR ANY DISCLOSURE OF YOUR CONFIDENTIAL INFORMATION, IF THE DISCLOSURE HAPPENS DUE TO ANY ACTION OR NEGLIGENCE ON YOUR PART IN HANDLING YOUR CONFIDENTIAL INFORMATION, INCLUDING BUT NOT LIMITED TO DISCLOSURE OF YOUR USER NAME AND PASSWORD TO ANY THIRD PARTY.

    YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THIS SITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.

  21. Privacy Policy
  22. Quest Diagnostics will treat as confidential all health-related information submitted by you, customers or other visitors to the Site, in accordance with Quest Diagnostics India's Privacy Policy. The purpose of our privacy policy is to identify the information we collect online, the steps we take to protect it and your choices regarding how that information is used.

  23. Indemnification
  24. You agree to indemnify, defend and hold harmless Quest Diagnostics India and its suppliers and their respective affiliates, employees, officers, directors, agents, servants and representatives from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys´ fees and expenses) related to (i) your violation of any of these terms and conditions and (ii) your posting of material to this Site.

  25. Applicable Law
  26. These terms and conditions and the resolution of any dispute related to these terms and conditions shall be construed in accordance with the laws of India. Any dispute between Quest Diagnostics India and you related to these terms and conditions shall be resolved by the courts of Punjab or Haryana, unless Quest Diagnostics India chooses otherwise.

    This Site can be accessed from India and other countries worldwide. Since the laws of each State or country may differ, you agree that the statutes and laws of India, without regard to any principles of conflicts of law, will apply to all matters relating to the use of this Site.

    Quest Diagnostics India makes no representation that material on this Site is appropriate or available for use in other locations, and accessing the material from territories where their content is illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

  27. Termination
  28. These terms and conditions are effective unless and until modified as noted above, or terminated, at any time, by Quest Diagnostics India. If, in the sole discretion of Quest Diagnostics India, you fail to comply with these terms and conditions, Quest Diagnostics India may terminate these terms and conditions without notice and deny you access to the Site.

  29. Severability
  30. Any provision of these terms and conditions which are invalid, prohibited or unenforceable in any jurisdiction shall: (i) be ineffective in that jurisdiction to the extent of the invalidity, prohibition or unenforceability; (ii) not invalidate the remaining provisions of these terms and conditions; and (iii) not affect the validity of that provision in any other jurisdiction.

  31. Contact Information
  32. Specific questions and comments should be directed to the appropriate department via our Contact Us page. While we make every effort to respond to all emails within 1 business week, we cannot guarantee a response to every electronic communication.

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